Noesis Integrative Health, Inc.

Community Support Worker / Behavioral Health Case Manager

Job Title; Community Support Worker (CSW)
Location Raton NM


This is a provisional housing program for men involved in clinical services through Noesis.

Purpose; The CSW provides direct care services to clients who qualify for CCSS. They are to understand, and act with-in parameters set by agency for carrying out these services. This includes following the agencies program description, as well as policies and procedures.
CSWs are under direct oversight of the program supervisor in terms of chain of command. A CSW may address issues with the clinical supervisor in the event their needs are not satisfied by the program supervisor. This pertains to clinical matters. In programmatic related areas the CSW will follow similar process; program supervisor first, and executive director following if issue is not resolved with direct supervisor. In the event there is a team lead assigned to region, the chain of command will begin with team lead.

  • Provides direct services to clients, including but not limited to: skill development,

building on strengths, identifying natural supports, modeling positive social skills,
increasing health and well-being, and any additional support as needed.

  • Completes assessments with clients as needed.
  • Maintains a client caseload of 25.
  • Will provide 80% billable hours, or 6 billable hours out of 8 on average.
  • Services provided are 70% community based at minimum.
  • Assist client to establish relationships in the community.
  • Provide home visits regularly.
  • Ensures client safety, and supports in crisis as needed.
  • Coordinates services in the community, refers to resources, and assists in accessing these services.
  • Coaches clients to learn daily living skills thereby supporting a least restrictive care


  • Provides assistance, education, and support to maintain medication and other treatment regimens (e.g. a CSW does not handle medication directly).
  • Utilizes Vocational Rehabilitation to support client’s employment goals.
  • Empowers each client to make his/her own life decisions.
  • Completes needs assessment, and updates as required if applicable.
  • Completes and updates CCSS treatment plan as needed, or within no less than a 90-day timeframe.
  • Assists clients to formulate and achieve goals.
  • Participates in treatment team meetings.
  • Provides family education and support.
  • Coordinates programming and services with community agencies as needed, to include but not limited to social security, housing, finance assistance, medical/dental/vision, etc..
  • Documents daily progress notes completing all required areas in a timely manner.
  • Completes additional documentation as needed including but not limited to crisis plan,

advanced directive, and relapse prevention plan.

  • Participates in CQI (continuous-quality-insurance) plan and in corrective action plan.

This includes audit preparation and corrective action plan if needed.

  • Maintains healthy boundaries with client, and others that may be involved in their lives.
  • Performs other duties as assigned by the Clinical Director, Program Director, or Program Manager.
  • Is physically able to complete job duties.
  • Is able to use a computer, Microsoft Word, e-mail, and EHR (electronic health record).
  • Uses Seeking Safety curriculum as a tool to support client empowerment, safety, and

insight to increase progress towards goals as applicable.

  • May require on call duties; if so this contract will be negotiated separately.
  • Work hours may be, and often are “after hours” (outside of the 8-5 work day due to the

nature of work.

  • Onsite (Urgent Care or ER) triage may be a part of job responsibilities. CSW will follow

agency guidelines in this area.

  • Completes thorough review of agency policies and procedures, and shows ability to apply this information while performing job requirements.

Must be 18 years of age or older.

  • Have a bachelor’s degree in a human services field from an accredited

university and have one year of relevant experience with the target
population; or

  • Have an associate’s degree in approved curriculum in behavioral health

coaching; no experience necessary; or

  • Have an associate’s degree and a minimum of two years of experience

working with the target population; or

  • Have a high school diploma or equivalent and a minimum of three years’

experience working with the target population; or

  • Hold a certification from the New Mexico credentialing board for

behavioral health professionals as a certified peer support worker (CPSW)
or as a certified peer family specialist (CFSW).

Job Types: Full-time, Part-time

Pay: $11.00 - $19.00 per hour


  • Paid Time Off
  • Professional Development Assistance


  • 12 Hour Shift
  • Monday to Friday
  • Weekends


  • Microsoft Word: 1 year (Preferred)


  • High school or equivalent (Preferred)

Work Location:

  • One location

Hours per week:

  • 20-29
  • 30-39

Work Remotely:

  • No

Please mention that you come from MarketForThem when applying for this job.

Posted 2 months ago

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