Community Manager

Headquartered in Switzerland with additional offices in Toronto, London, and soon in Tallinn, SwissBorg aims to fundamentally change the way individuals manage their wealth. As a product obsessed team, we believe that advanced technology combined with an intuitive user experience will empower people to invest with more freedom, confidence, and belief.

In 2018, we successfully raised funds from over 23,800 global participants who share our vision of a wealth management industry with more community-centric values. We are now working towards the next phases of disruption. In Q2 of 2020, with the launch of our Wealth App, individuals across the globe now have the opportunity to purchase digital assets such as Bitcoin at the best prices, and become members of our ecosystem to unlock first of its kind investment features.

We are now looking for a Community Manager to join our team to help nurture and grow our vibrant community of SwissBorg DAO and users by building programs that empower and engage community members. We are looking for someone who is creative and can think big, as well as detail-oriented and capable of building, executing and measuring a compelling community strategy in alignment with the company’s objectives. This position will play a key role in driving community engagement and advocacy, acting as the voice of the community internally while being a visible community leader externally.

Mission for this role:
The voice of the community. You create pathways and feedback loops so we can continually improve the experience of our community members.
A team player. You work well with people across all functions of the business.
A skilled negotiator with a knack for identifying the right solutions that best address both the community’s and business needs.
Scrappy and self-directed. You are skilled at autonomously driving projects in a startup environment with minimal guidance and limited resources while having a ton of freedom and creativity to continue moving forward. You roll up your sleeves and drive execution and results.

What you'll be doing:
Creating, implementing and measuring community engagement and DAO programs.
Driving existing community programs, including events such as Pow Wow, Cryptonites and Community Campaigns.
Representing the voice of the community, bringing community feedback to our Marketing and Product teams.
Educating & conducting surveys with the community on the latest features and roadmap.
Monitoring the industry for changing trends in community management practices.

What you'll need:
Excellent written and oral communication skills.
Ability to hear, process, and respond to feedback from community members and come up with creative solutions to meet their needs.
3+ Years experience managing an online user community, or 5 years combined experience leading and working with an online user community.
A proven history of engaging with marketing and executive leadership in planning longer term community initiatives.
Extensive knowledge of crypto and being active in DAO concept & distributed teams
Valuable experiences and skills you’ll bring to SwissBorg (Functional/Technical WHAT* experience/skills are needed on the job)
Bonus, but not required (shout about it in your application if you have experience): experience in the IT automation / WebDev space preferred.

What we offer:
Being part of the lifetime opportunity to grow a product at scale
Get in on the ground floor as a pioneer in the fast paced fintech/blockchain space
Salary and competitive bonus based on our meritocratic system
Continuous opportunities to learn, grow fast, and create alongside an experienced team of financial experts, engineers, scientists, designers, and marketing gurus.
Excellent benefits package
Please mention that you come from MarketForThem when applying for this job.

Posted 2 months ago

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